Mint Sports Nino Žičkar s.p.
Cesta krških žrtev 44
European legislation requires webshops to include the following link to the:
European Commission’s Online Dispute Resolution platform: https://ec.europa.eu
Please note that as we are not a member of any alternative dispute resolution body, and do not agree to using any such body, we aim to resolve any problems with our customers directly.
By continuing to use mint-sports.com, you consent to Mint Sports, Nino Žičkar s.p. (Cesta krških žrtev 44, 8270 Krško, Slovenia) hereinafter: MINT collecting, processing and using your personal data in accordance with the legal data protection provisions and the following provisions.
The body responsible for collecting, processing and using your personal data in terms of legal data protection provisions is: Mint Sports, Nino Žičkar s.p.
If you have a question, concern or complaint about this policy or our handling of your personal data, please contact us by email:
Single Point of Contact
Mint Sports, Nino Žičkar s.p.
Cesta krških žrtev 44
In terms of legal data protection provisions, you have the right to gratuitous information regarding your personal and saved data, as well as the right to correct, inhibit, cancel or revoke any granted permissions.
Please send your request by email to the address provided in Single Point of Contact.
We take personal data protection very seriously. In order to ensure that personal data is not given to third parties, please include a copy of your ID within your request.
If you have chosen to create an account then you can access the personal information we hold about you via your account to obtain a copy of it and to correct, amend, or delete information that is inaccurate. You can also close your account at any time.
ACQUISITION, PROCESSING AND UTILIZATION OF PERSONAL DATA
You can visit our website without submitting any information about yourself. We simply save access data to analyze and improve our offers and do not permit any connection to your person.
Personal data is only collected if you voluntarily provide us with it, while opening a customer account or registering for our newsletter. We use the personal data you’ve shared and the products you have selected in the webshop in order to submit an offer, to conclude and perform the contract, and to fulfill any post-contractual obligations prior to the conclusion of the contract based on the pre-contractual relationship initiated by you, and after conclusion of the contract based on the contract.
As a customer, your information is used for contract-completion and our own advertisement purposes. MINT advertises on Facebook and its products.
When you separately sign up for our newsletter, your email will be used for our own advertisement purposes until you opt out of the newsletter. You can opt out at any time by using the unsubscribe link in every newsletter.
Shopping carts of non-registered users will be erased after each session. A session is canceled after 6 hours. User accounts of registered users are active until the user deletes the account. Contractual data are processed until potential post-contractual obligations have become statute-barred.
SAFE DATA TRANSMISSION
Your data is transmitted safely by using state of the art encryption technology. Nevertheless, nobody can guarantee absolute protection. However, we secure our website and other systems with technical and organizational measures against the loss, destruction, access, change or dissemination of your data by unauthorized persons.
By separate registration for our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter.
You have no legal or contractual obligation to provide personal data. If you do not give your consent, you will simply not receive an electronic newsletter.
You may withdraw your consent at any time by written notice or by using the unsubscribe link in the electronic newsletter; this will not affect the lawfulness of processing operations carried out until you have exercised your right of withdrawal.
You can also object to the use of your personal data for direct marketing in the same way. If you exercise your right to object, we will cease the use of your personal data for direct marketing. (electronic newsletter)
You can adjust the settings of your browser to allow or to block cookies. The location of these settings depends on your browser. Detailed information is available via the help function of your browser.
If you have disabled cookies, you might not be able to use the full functionality of this website.
This website uses server log files to process the following personal data in order to monitor technical functionality and to improve the security of operation of the webserver based on the overriding legitimate interest of the controller (technical security measure):
• Accessed content
• Time of server inquiry
• Type / version of browser
• Applied operating system
• Referrer URL
• IP address
• Host name
Subject to possible legal retention obligations, IP addresses are deleted or anonymised after use has been ended. During an anonymisation the IP addresses are changed in such a way that the individual information about personal or material circumstances can no longer be allocated to a certain or to an ascertainable person except with an unreasonably high expense of time, money and manpower.
This website uses Google Analytics, a web analytic service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). For this purpose, we have concluded a data processing agreement with Google.
This website uses the “IP anonymization” functionality. Google truncates and therefore anonymizes your IP-address within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there.
According to Google, Google uses this information to evaluate your use of the website, to compile reports on website activities, and to provide other services relating to website activity and internet use.
Google may also transmit that information to third parties, if this is prescribed by law and to the extent that third parties process such data on behalf of Google.
Detailed information on how Google Analytics uses user data can be found in the data privacy statement of Google (https://www.google.com/intl/en/policies/privacy/ and Google Analytics (https://support.google.com/analytics/answer/6004245?hl=en Google Analytics).
You can block the collection of your user data by adjusting the settings of your browser to “Do Not Track”. Our website then takes into account the “Do Not Track” signal, which your browser then sends to all websites.
WHAT PAYMENT METHODS DOES MINT ACCEPT?
You can pay by all major credit and debit cards. Our payment portal is encrypted and secured by Stripe and we do not receive or hold any of your card details on our servers.
WHERE DOES MINT SHIP?
We currently ship in every country in the world using DHL express delivery. We have selected the best couriers for each specific country to ensure you receive your MINT order as quickly as possible.
HOW MUCH DOES SHIPPING COST?
REST OF THE WORLD: FREE
WHEN EXACTLY WILL I RECEIVE MY ORDER?
We know you want to receive product of your choice as quickly as possible. If you have ordered before 12am (GMT) your package will ship same day, otherwise we will ship it on the next business day. Delivery times are generally in 2 business days.
Fast Forward Vision+ RX prescription sunglasses will be delivered within the 3 weeks from the date ordered. All prescription lenses are custom made to your exact vision needs and they need some time to be made.
CAN I CANCEL OR CHANGE AN ORDER AFTER I HAVE PLACED IT?
We try to get your order shipped out ASAP, which means that we can’t guarantee it will be possible to make any changes to an order once it’s been placed.
Contact us and we will do our best to accommodate your change.
WHAT DELIVERY METHOD DO YOU USE FOR SHIPPING ORDERS?
We use fast worldwide couriers to deliver almost anywhere in the world within just a few days. We have selected the best available couriers to each specific country to ensure you receive your order as quickly as possible.
Usual delivery times
Europe: 2 days
Rest of the World: 2 days
WILL I BE CHARGED IMPORT DUTY ON MY MINT ORDER?
Within the EU
NO. Orders to countries within the EU include all taxes and duties and will not be subject to any additional charges on delivery.
Orders outside the EU
NO. Orders to countries outside the EU include all taxes and duties and will not be subject to any additional charges on delivery. We ship your package according to Incoterm Delivered Duty Paid (DDP).
WHAT IS YOUR RETURNS POLICY?
We hope you are completely satisfied with your products, but if you do need to return them, you have 30 days from when you receive your package to make a return. All items must be as new and include all original tags and product packaging. The Manufacturer’s packaging must be clear of writings or markings. MINT is not responsible for any damage or loss of returned packages and we suggest that you insure the returned package(s) through the carrier and obtain and keep your tracking number until your refund has been processed. Please note: returns need to be sent to our headquarters in Slovenia and we do not cover cost of postage.
Due to the custom nature of some of our products and each product being made-to-order from individual customer designs and visual needs, we do not accept returns or exchanges of these products.
Credit card refunds are credited back to the card used for the original purchase. Refunds are issued as soon as MINT has fully processed the return and received the returned goods. This can take up to 10 business days.
RETURN SHIPPING METHODS
Please use the shipping method of your choice to return your package back to MINT. Return shipping costs and other incidental fees are the sole responsibility of the customer.
WHERE CAN I FIND MORE INFORMATION ABOUT MINT PRODUCTS
On each product page you can find comprehensive information about materials, technical specifications, what’s in the box and other specific product information.
DO YOU SELL WOMAN’S PRODUCTS
Yes all our products are designed to be unisex fit.
WHAT SAFETY STANDARDS DO MINT PRODUCTS COMPLY WITH
All our products meet the required safety standards in all countries we sell to. These standards primarily relate to impact resistance and 100% UV protection.
Specifically we comply with the following standards:
• European Standard: EN 174:2001
• US Standard: ANSI Z87.1-2003 and 21 CFR 801.410
• Australian Standard: AS/NZS 1067:2003
CAN I BUY REPLACEMENT LENSES FOR MINT PRODUCTS
Yes, the lenses on all MINT products can be replaced.
WHAT IS VLT (VISUAL LIGHT TRANSMISSION)
Vlt, visual light transmission is a measure of the amount of white (visible) light that can pass through a lens and be detected by the eye. We want to provide the optimum optical clarity whilst always providing the highest level of protection. All lenses offer 100% UVA and UVB protection.
DO I NEED A PRESCRIPTION TO ORDER GLASSES ONLINE
Yes. At MINT, your prescription sunglasses are tailor-made to your exact vision needs. To make your eyewear to perfection, we’ll need a copy of your current prescription.
MY PRESCRIPTION IS EXPIRED. CAN I STILL PLACE AN ORDER
Before we can start production on your prescription eyewear, we’ll need a current prescription on file. If you have an upcoming eye exam, you can still proceed with an order and send us your new prescription later. We’ll even send you a reminder!
WHAT IS A PD?
Pupillary distance (PD) is the distance between the centers of each eye. Your pupillary distance is an important piece of information when buying prescription glasses. If this measurement is not on current your prescription, just call the last place that performed your eye exam or let us measure it for you!
When you order your frames, we’ll contact you with simple instructions so we can measure your PD without you having to come into the store. It’ll be that easy.
I ONLY HAVE A COPY OF MY CONTACT LENS PRESCRIPTION. CAN YOU USE THAT TO MAKE MY SUNGLASSES?
Prescriptions are specific to glasses or contact lenses, so we won’t be able to use your contact lens prescription to make glasses.
I DON’T HAVE A COPY OF MY PRESCRIPTION. CAN YOU GET IT FROM MY DOCTOR?
We can certainly try! Due to rigid HIPAA regulations protecting your medical privacy rights, it is much faster for you to request the prescription from your doctor, then forward the information to us.
HOW LONG IS MY PRESCRIPTION VALID?
Prescriptions are typically valid for two years, unless otherwise specified by your doctor on your prescription. If no specific expiration date is noted on your prescription, then it is assumed valid for two years from the date of the exam.